FAQs
For the US version, the 30A AC port supports maximum 3000W output. Each 20A AC port supports maximum 2400W output.
It depends on the combined voltage and current of the solar panels. It can work if the solar panels use MC4 connectors and their combined voltage and current are within 60-150 volts and under 20 amps. The Mango Power E supports maximum 2000W solar power input.
Yes. You need 2 Mango Power E units and one accessory mSocket Pro. Connect the Mango Power E units to the mSocket Pro and turn on the 240V features in the touch screen or App.
You can connect one extra battery with each Mango Power E.
Yes. Once connected via Wi-Fi or Bluetooth, the Mango Power App will enable you to control the Mango Power E remotely, like switching the operating mode and upgrading the firmware.
This is just a default disclaimer of all the crowdfunding platforms. We have officially entered the production stage. We will deliver on time and update production and shipment progress in real-time.
The Mango Power Union will be available for purchase in the USA, Canada, UK, EU, Australia, and Japan. If you are not located in any of these countries, we will not be able to ship the Mango Power Union to you. Based on information from our logistics partners, they are unable to ship the Mango Power Union to other countries and regions. We are still looking for more flexible delivery options, and we will let you know once there are any updates.
The first batch will be sent to the US warehouse from late December, while the rest batches will start shipping from January. We will keep you updated on the detailed shipping status and share with you the freight number. Please note that you will only receive the tracking number after the products arrive at the local warehouses. The time-to-delivery will vary depending on which batch you are in, your delivery address, and the speed of local couriers.
The product is overweight and the shipping fee exceeds our expectations. We will cover most of the costs to send you the machine, but we will still have to charge you a small amount for customs fees and shipping fees depending on the items ordered and the availability of local delivery services. Feel free to email us at service@mangopower.com if you have any questions. Shipping Fee & Customs Fee Link
You'll be able to check the tracking number as soon as we send out the package. *Please note that the exact delivery time will vary depending on your shipping address and the couriers.
The Mango Power Union is covered under a 3-year warranty; all accessories sold during crowdfunding are covered under a 1-year warranty. Please email us at service@mangopower.com if you have any inquiries.
The refund will not be allowed during the time of shipment. Within 30 days of delivery, Mango Power team offers a full refund if you do not enjoy using it. Please email us at service@mangopower.com for further details.
1. Choose your Mango Power Union perk. You will have the option to grab the add-ons on the next page before check-out.2. If you have already contributed to a perk and want to get more items, you can always contribute a new perk again and fill in the same shipping address. We will bundle your orders and ship them to you together. 3. If you would like to purchase more than two units, please contact us at service@mangopower.com. We will attend to your request privately.
For individual inquiries, you may also email us at service@mangopower.com. Our customer service team will reply as soon as possible.
Please refer to the google sheet for complete, updated specifications based on the latest information from our product development team.
Welcome to the future of energy security – Mango Power Union, the world’s first 2-in-1 detachable home power station with a supercharged 6,900Wh capacity (4,350W output) battery. It can tackle surges up to 6600W from power tools, refrigerators, air conditioners, and other home appliances. The Mango battery efficiency is 95%, with 7000 full charge cycles. Meanwhile, its one-of-a-kind 2,300Wh/2,350W detachable section can be taken outside. So you can bring reliable power anywhere you go.
The Mango Power Union has a robust 6,900Wh/4,350W capacity, expandable up to 69,000Wh/43,500W (with 10 units). With the Mango Power Union, you're covered in any situation. It meets the industry gold standard.
The smaller module, Mango Power Move, comes packed with an impressive 2,350W output power and 2,300Wh capacity, designed to be carried around wherever you need power.
The Mango Power Union has different versions and takes an input voltage of 100-240V. We will be providing country-specific versions of machines for backers in the US, Canada, Australia, EU, and Japan according to your shipping address. Backers in the UK will receive the EU version machine.
Mango Power Union can be recharged from 0 to 80% within 1.5 hours, and it will be fully recharged in 2.5 hours. With 95% transfer efficiency, Mango Power helps reduce your energy bill and carbon footprint while keeping you prepared for power outages.
The Mango Power Union is suitable for RV use. It is equipped with a 120V/30A plug (3300W output) that plugs into most RVs. It is also safe for use on the road and has received certification for being safe to use and transport according to US, EU, and Japan standards.
Yes. You can connect up to 10 devices in parallel*. The output increases proportionately with the number of units. Have the flexibility you want when planning your home electrical system. With more MP Union units, customize your own power hub to backup your home as needed. \n*To connect 3 Mango Power Union units in parallel, you will need 1 mPanel Smart. For the full 40kW, you will need 10 Mango Power Union units and 4 mPanel Smart units to connect them in parallel.
According to the latest information, we will start shipping in batches in end-March and all machines will be ready by end-April. We will keep you updated on the detailed shipping status and share with you the freight number. Please note that you will only receive the tracking number after the products arrive at the local warehouses. The time-to-delivery will vary depending on which batch you are in, your delivery address, and the speed of local couriers. First come first served.
sales@mangopower.com